If you can’t make your lesson for any reason, no worries, please just let us know at least 24 hours prior to the lesson. If 24 hours notice is not received then payment will still be required due to the time commitment of the teacher, unless in exceptional circumstances.If you do not turn up for your lesson, our teachers will follow these three stages;

After five minutes, parents will receive a text message, querying if the lesson is going ahead

After a further five minutes, if there has been no response, a phone call will be made to try and make contact

After a total of 15 minutes, if contact has still not been made, the lesson will be cancelled and will still be charged for

If you have any questions or concerns please do not hesitate to Get in Touch